Virtual Doctor Appointments
Book a virtual appointment with a Rexall health partner and consult with a doctor online.
Doctor Consultations Available at Rexall
Connect with a doctor virtually in a private consultation room, get your prescription, and shop for everyday essentials all in one location.
Doctor consultations available in select stores (including all Pharmacist Care Walk-in Clinics) in British Columbia and Ontario.
Consultations are covered by provincial health insurance plans. A service fee may apply for patients without a valid provincial health card.
How Our Telemedicine Service Can Help You
Health Consultations
Discuss your health concerns with a virtual doctor in our private consultation room.
Lab Requisitions
Get a lab requisition for blood and urine tests from a virtual doctor, if needed.
Prescription Renewals
A virtual doctor can assess and reissue your prescription, if appropriate.
Referrals
Speak to a virtual doctor about referrals to a dermatologist, internist, and more.
Mental Health Support
A virtual doctor can refer you to a psychiatrist for mental health support.
Connect with Canadian licensed doctors online, anytime, anywhere.
We’ve partnered with Gotodoctor to deliver virtual healthcare when you need it. Connect with one of Gotodoctor’s 70+ licensed Canadian doctors online, by phone, video, or secure messaging. Get support with medication refills and prescriptions, medical notes and requisitions, medical advice and assessments, mental health support, and more.
Go to the doctor without going to the doctor’s office. Book a remote doctor’s appointment and connect with a licensed Canadian online doctor via video chat or phone. Same day and next day appointments available. 7 days a week. Free with a valid health card in ON, MB, SK, AB, and BC.
Pharmacy Health Services
Common Health Conditions
See ConditionsYour pharmacist can write and fill prescriptions for common conditions.
Vaccinations
Learn MoreProtect your health from preventable illnesses. We'll help you stay up to date with your recommended vaccines.
Labs & Testing
Learn MoreGet convenient health assessments, on-the-spot results, and guidance from pharmacists.
Travel Health Consultations
Learn MoreGet the vaccines and medications recommended for your destination.
Frequently asked questions
Is there a fee to speak to an online doctor?
Your consultation is covered by your provincial health insurance plan. A service fee may apply for individuals without a valid provincial health card.
Fees may apply for sick notes or other services.
Can an online doctor give you a prescription?
Yes, they can provide a prescription for many common medical conditions.
Can you get antibiotics from a virtual doctor?
Yes, an online doctor can provide a prescription that you can bring to the pharmacy.
How do virtual appointments work?
Online appointments are similar to in-person ones! Please have your health information ready, then join the appointment online or in-store* and meet with the doctor.
*Select locations only.
What are the limitations of telemedicine?
Because you are not physically present, an online doctor may not be able to assess physical symptoms.