Rexall Specialty Pharmacy

Frequently Asked Questions

• What are specialty medications?

  Specialty medications typically have one or more of these features:

  • They treat serious and complex conditions, such as rheumatoid arthritis and cancer.
  • They are also used to treat rare diseases, such as hemophilia and sickle cell disease.
  • Many are biological products. Biologic products are derived from a variety of natural sources (human, animal, or microorganism). They may be produced by biotechnology and other leading-edge technologies.
  • They often need special storage and handling.
  • Patients who use specialty medicines may require more education and monitoring from a health care provider than is needed with traditional medicines.
  • Most cost more than traditional medicines.
  • Health plans may classify specialty medicines differently. Check your health plan's formulary (drug list) to see what your plan considers a specialty medicine.
• Can I get specialty medications at any Rexall location?

  Yes, Rexall can dispense most specialty medications at your nearest location. Visit in-store or book an appointment online.

• What diseases do specialty medications treat?

  Specialty medications treat a wide variety of diseases and common health conditions like asthma and atopic dermatitis. In addition, new medicines have been developed to treat serious rare diseases, such as sickle cell disease and hemophilia. In some cases, a specialty drug may be the only treatment available for a life-threatening disease. Speak to a pharmacist about your needs and the full list of specialty prescriptions available at Rexall.

• Why might I have to get testing before my doctor prescribes specialty medicine?

  You might need to have testing done before your doctor prescribes specialty medication for your condition to ensure that the medication is appropriate and safe for you.

• Why do specialty medicines cost more?

  Specialty medicines can cost more than traditional prescription medications due to their administration complexity, unique handling and storage requirements, and manufacturing process.

  Many specialty medications may be covered under your provincial health plan, or your private health plan's pharmacy or medical benefit. Speak with your Pharmacist to help determine costs and coverage.

• What if I have questions about the cost associated with these medications or how to administer them?

  If you have questions about the cost of your medication or how to use it, your pharmacist is here to help. Our pharmacists can support you with navigating insurance coverage and reimbursement options, connect you to patient support or assistance programs that may help offset costs, and provide hands-on guidance to ensure you know how to safely and confidently administer your medication. Please speak with your pharmacist in-store or by phone for personalized support.