Patients and caregivers receiving specialty care at Rexall

Specialty Pharmacy Services for Patients and Caregivers

Where Complex Conditions Meet Personalized Care

We’re here to support your health journey with care that extends beyond the pharmacy counter.

Our pharmacists are equipped to help you with injection training, medication management, and navigating health care costs.

Pharmacist supporting a patient during consultation

We're Here To Support Your Health Journey

Patients & Caregivers

Virtual and In-Person Care

Your pharmacist can help you understand your medications, potential side effects or adverse reactions, and expected outcomes.

Choose between virtual or in-person consultations with our pharmacists.

Free delivery with Rexall Direct

Get your prescription delivered to your door with free next-day delivery from Rexall Direct.

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Patients & Caregivers

Injection Training & Administration

If you have a medication that's taken by injection, your pharmacist can administer your medication in-store, or train you on how to self-administer at home.

Physicians & Healthcare Providers
Reimbursement Support

Reimbursement Support

We can coordinate your benefits with your insurance provider and work with various financial assistance programs to reduce your out-of-pocket payments, if available.

Medication Management

Medication Management

We can help you manage your medications by providing refill reminders via text, phone call, or Be Well app notifications, and organize your medications with Rexall RightDose to help you take the right dose at the right time.

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Talk to us about Specialty Pharmacy Services

We are here to help patients and their caregivers online or in-person. Talk to us today about how we can support your health journey through medication, advice, and comforting care.

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Frequently Asked Questions

  • You can help by understanding when and how the medication should be taken, assisting with reminders, and observing for any administration issues. Our pharmacists can provide education, device demonstrations for injectables or devices, and tips to help make the process easier and safer.

  • Rexall provides dedicated support to help caregivers care for their loved ones. Our pharmacists offer medication education, safe administration guidance, and ongoing monitoring support. Caregivers can also receive help navigating insurance coverage, reimbursement, and assistance programs, as well as advice on proper storage and handling. With patient consent, our pharmacy team works alongside caregivers to provide trusted, ongoing support throughout treatment.

  • For medication‑related questions—including side effects, dosing questions, or administration issues—your pharmacist is a great first point of contact. They can advise on next steps and coordinate with the prescriber when needed.

Make Our Pharmacist Part of Your Care Team

We’re here to support patients’ unique health journeys. We offer specialty care for a range of complex conditions.

Osteoporosis

We can help you manage symptoms of chronic pain caused by osteoporosis, including pain affecting the back, hips, and other bones.

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Multiple Sclerosis

Get support through disease-modifying medications and lifestyle interventions from your pharmacist to help manage the complex care for MS.

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Migraine

We can help with medications that help control the symptoms of an existing migraine headache, and prophylactic medications and lifestyle advice for prevention.

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Respiratory

Whether COPD or asthma, we can provide consultation and support for managing respiratory conditions.

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Diabetes

From A1C* testing, weight management, advice and support tailored to your lifestyle, we can help you manage diabetes.

*A1C testing available at select locations, excluding Manitoba

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Oncology

Providing support for cancer-related treatments and side effects management is critical. We have the expertise to provide advice on treatment and prevention with sensitivity and care throughout your journey.

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HIV/AIDS

Treatments for HIV/AIDS are changing rapidly. We can provide support and information about the latest care.

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Other Conditions

Many conditions require complex care. We can provide immediate support and treatment to help ease the burden.

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